Tuesday, January 8, 2008
Kiosks have made our lives easier. No doubt about that. Imagine going to the bank, standing in the queue, and interacting with the cashier every time you needed to take out money from your account. And compare it with your stopping at the ATM on the way to work or back and get some money out in a jiffy. No talking to strangers, no waiting in the queue, and no sharing your confidential information with others. Same can be said about all the other types of kiosks that we see or use during our days. The bill payment kiosks, the fuel recharge kiosks, the information kiosks at the shopping malls or at the city cross roads, all help us with important information and services, with the freedom to choose our options ourselves, and confidentiality. Interactive kiosks provide real time solutions to customers located far and wide. There are basically two fundamental ways by which kiosks can increase profitability of businesses worldwide. By giving away product information: Kiosks can provide information related to various products, their specifications, constituents, prices, development history, and use and help in creating a demand for the product in the market. By giving away service information: Organisations offering various types of services can use kiosks to impart important information. Kiosks showing road maps and travelling information or kiosks disseminating information for alcohol or drug addicts are examples of kiosks giving away service information. Interactive kiosks can offer real time solution to users spread over a large geographical area. Two types of interactive, self-service kiosks are the most popular among users. The ones that support multimedia presentations and the ones that allow real time interaction over the Web. These are high-end kiosks and need sound technical knowledge and support to design. At the multimedia kiosks, one can listen to a music track or watch a video. Some of them also support playing an interactive game or simply sending a ring tone to a personal cell phone in exchange of a payment. Such kiosks are usually equipped with high tech screens and sound systems that have the ability to attract masses. On the other hand, real time interaction is a special communication requirement among many users. Kiosks offering such services need wireless or cabled Internet connectivity with adequate firewalls and protections against misuse. You can find such kiosks working as Internet cafes or real time information access points at the railway and flight enquiry booths. At a real world interactive kiosk, you can experience 3D effects. These help in demonstrating certain products and services. Naturally, such kiosks need robust technical support and a well-planned interface. One important thing to remember here is the aspect of hiring the right professionals for designing, manufacturing, and provide maintenance to such kiosks. For expert guidance, advice, and more details on interactive kiosks, visit www.kiosks-uk.com.
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